FAQ

Frequently Asked Questions

In just three easy steps your home could be sold. Each of these steps are detailed here.

At any time you can email support@listwise.com and request updates or changes be made to you listing. Most requests are completed within 24 hours and we send you a link to the updated listing so you can confirm the update was made to your satisfaction.

Many considerations go into setting the optimal price for selling your home. And there is nearly as much art to it as science. As a feature of our listing services.

We know that getting top dollar is of course on everyone’s mind. Yet prevailing features of the real estate market also weight in. As well there is often the sellers’ need for timing their sale to coincide with a pending purchase or other circumstances. These and others are just some of the many considerations which should weigh in on one’s pricing strategy. ListWise includes expert professional counsel from our seasoned staff of real estate specialists to help you set an optimal price for your home. Call or email our experienced staff at anytime before or during your listing.

Our fees to most people seem too good to be true so we get this question a lot. And the short answer is no. The long answer is nooooooooooo. Sure we could charge more, but what most excites us is doing something remarkable in the market and making a significant contribution toward our mission to enrich the lives of all people. Here is a our story in a nutshell.

We saw in the antiquated real estate industry a lot of waste and realized it was long overdue for a move into the 21st Century. So we put the most brilliant computer and internet geeks together with our veteran real estate experts realizing something magical was bound to happen. Every conceivable innovation and technological efficiency was put into practice with the sole intention to pass the savings on to our clients.

But if you just can’t bear the thought of saving all that money by paying a fair price for listing your home, we do have another option for you. Our company supports a charity which funds housing and other life necessities for the less advantaged – namely in Guatemala and other 3rd world nations. If you feel you must insist on paying more for our services perhaps we could entice you to join us in contributing to the betterment of our dear friends in Quatemala. To find out more about our nonprofit, click here.

Many homeowners feel overwhelmed at the thought of all the paperwork associated with buying and selling a home. But really its not all that complicated. Okay, admittedly some of why we can say that is because we have been exposed to thousands of these transaction. But seriously, even the real estate neophyte can find that most everything is quite rudimentary if they can just take a deep breath and look over the forms. The mystique of the paperwork is likely to vanish and soon you will become a real estate paperwork expert. Let us break it down for you.

(1): The first set of paperwork encountered in the sales process after you list your home will be the offers you receive to purchase your home. This paperwork will be prepared by whatever agent is representing the buyer whether it is one of the professional staff at ListWise or another agency. Such offers will then be presented to you by the buyer’s agent at which time you can of course ask any questions for clarification during the time in which you are considering the offer. And in instances where ListWise is not representing the buyer and you feel that the agent is not making things clear, you can always contact our live support team to ask any questions for clarification. And in response, you will also often want to write up a counter offer which is used to essentially accept the offer but with a few changes to the specific terms (i.e. price, timing for the close of escrow, what’s included with the price, etc). ListWise will provide you a blank counter offer form on which you merely list a set of bullet points outlining each of the changes you are requesting to the original offer. To see an example Click here.

(2): Once both parties agree on the terms, the agreement is then made official with signatures from both parties. From here we must then open escrow (see FAQ: Who will we use for Escrow / Title?)   Your escrow officer will work directly with you to ensure that all the escrow procedures and documents are filled out and submitted properly. In addition there will be certain seller disclosures that will be required to be filled out by the seller to be given to the buyer. In the absence of a Listing Agent, the buyer’s agent will be required to ensure all these forms are filled out and submitted to ensure compliance with proper disclosure requirements.      Any questions you have can and should be answered by the buyer’s agent but of course too if you would like further assurance you can contacts our support line at any time.

Darn skippy we will. And not your ordinary every day variety of sign either. Each for sale sign is custom to the home with its own unique 4 digit pin that anyone who is interested in getting immediately pictures, pricing, and all the listing details of your home can text to our 855-ListWis (547-8947) number and receive back a link which will showcase your home right on their smart phone. If you’re curious what that looks like, try it now and use “0001”.

If you do, you will also notice that our system will automatically follow up with every inquiry to see if the house was indeed a fit for the buyer and encourage them to schedule a viewing. Compared to the all too often empty brochure box, or worse yet the ones filled with flyers that are wet and warped with dew and which are quickly forgotten by the people who grabbed them and tossed into their back seat, our method is far preferable. We maximize the probabilities they will follow through with seeing your home and never run out of flyers.

Just email or call our support team at anytime and we will take care of everything. And should you choose to list again in the future, any pictures of your home are yours which you can keep for when the timing is right to sell.

Buyer’s agents, from ListWise or another agency, will be presenting the offers directly to you. After you review the offer ask any questions you like.

Many homeowners feel overwhelmed at the thought of all the paperwork associated with buying and selling a home. But really its not all that complicated. Okay, admittedly some of why we can say that is because we have been exposed to thousands of these transaction. But seriously, even the real estate neophyte can find that most everything is quite rudimentary if they can just take a deep breath and look over the forms. The mystique of the paperwork is likely to vanish and soon you will become a real estate paperwork expert. Let us break it down for you.

(1): The first set of paperwork encountered in the sales process after you list your home will be the offers you receive to purchase your home. This paperwork will be prepared by whatever agent is representing the buyer whether it is one of the professional staff at ListWise or another agency. Such offers will then be presented to you by the buyer’s agent at which time you can of course ask any questions for clarification during the time in which you are considering the offer. And in instances where ListWise is not representing the buyer and you feel that the agent is not making things clear, you can always contact our live support team to ask any questions for clarification. And in response, you will also often want to write up a counter offer which is used to essentially accept the offer but with a few changes to the specific terms (i.e. price, timing for the close of escrow, what’s included with the price, etc). ListWise will provide you a blank counter offer form on which you merely list a set of bullet points outlining each of the changes you are requesting to the original offer. To see an example Click here.

(2): Once both parties agree on the terms, the agreement is then made official with signatures from both parties. From here we must then open escrow (see FAQ: Who will we use for Escrow / Title?)   Your escrow officer will work directly with you to ensure that all the escrow procedures and documents are filled out and submitted properly. In addition there will be certain seller disclosures that will be required to be filled out by the seller to be given to the buyer. In the absence of a Listing Agent, the buyer’s agent will be required to ensure all these forms are filled out and submitted to ensure compliance with proper disclosure requirements.      Any questions you have can and should be answered by the buyer’s agent but of course too if you would like further assurance you can contacts our support line at any time.

We realize that some sellers are more comfortable with negotiations than others. The most important part of negotiating is first establishing what you want in the deal. Knowing where you will not compromise and were you will is the starting point for good negotiating.

And once you have clarity on what you want, then secondarily is how strategically communicate those needs in such a way that your interests are best achieved.

As part of our welcome package, we include an instructional guide on how to host an Open House that is guaranteed to make an impression which you can also find online here at our blog. :

In it we suggest to alert us by email or phone at least 1 week before your open house including details of the date and times it will be open. We will then:

  • Send you an open house sign and 7 directional signs to place at strategic corners in your neighborhood.
  • We will arrange to advertise your open house on the MLS, Zillow, and other popular real estate search sites

Let ListWise handle this for you.

Time kills deals, strike while the iron is hot, and make hay while the sun is shining all point to the same essential truth.   It is crucial to maintain momentum when someone expresses even mild interest. And this is no less true when selling homes. That is why it is crucial to instigate timely and strategic follow up on any prospective buyers who visit your open house.

All you have to do is simple. As is customary for most open houses, you just ask any visitors to sign your guest book [included with your Open House welcome package from ListWise], and then you submit that information by email to support@listwise.com and our staff will take care of everything from there and report back with the outcome of each.

If your home is situated such that to properly mark the route to get there from the major thruways require more directional signs than the 7 ListWise provides then we will gladly provide you more at our cost. Contact us to find out what our current pricing.

Often homes get tied up in escrow only to later fall out because the buyer can’t qualify for the financing. And many of these times the buyers provided a pre-approval letter from their bank saying they qualify. How can that be? It is because often pre-approvals can be misleading. Very few banks, particularly the big ones, actually verify the information given to them by the buyers on the loan application for just a pre-approval. This is because the time and expense is more than the bank is willing to expend.

To remedy this shortcoming ListWise will cross-qualify every prospective buyer free of charge and will include in the pre-approval a comprehensive verification of the data used on the buyers’ loan apps. The MLS listing will also spell out to agents the requirement to have their clients cross-qualified as a condition for presenting any offers.    We work with seasoned mortgage professionals who are able to perform an informal underwriting of the buyer to get to a 98% assurance of the buyer’s ability to qualify.

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We have published a guide on the top nearly no cost things to do to your home to ensure you sell your home for top dollar fast. A printed copy of the guide is included in our welcome packet for new listings.   If you would like a free electronic copy of our guide, text the word “staging” to our number at 855-Listwise (547-8947).

Security of your home is crucial.   Every buyer who comes to tour your home must be required to have an agent accompany them whether from another agency or ListWise. Whenever an agent schedules a showing with you, it is crucial to take down the contact information of the agent who plans to show your home in the event that we need to follow up with that agent regarding anything in the home that was left out of sorts after their visit.

You can use any company you like, and Listwise will provide you with recommended companies which have been vetted for their proven quality of service as well as their discount pricing.

Yes, we provide you with a combination lock box for you which can be set to a particular set of digits which only you and ListWise know. When agents contact you to schedule a showing, they can then be given the combination if you plan to be away during the showing [be sure to check out How do I arrange for showing appointments?].

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